---
title: "User Interviews 101"
subtitle: "Original article link with an AI-written directory summary"
slug: user-interviews-101
url: https://listedarticles.com/articles/user-interviews-101
canonical_url: https://www.nngroup.com/articles/user-interviews/
content_type: guide
language: en
published_at: 2023-09-17T16:00:00.000Z
updated_at: 2026-09-16T16:18:02.572Z
author: "Kara Pernice, Maria Rosala"
author_url: https://listedstartups.com/people/kara-pernice-22u4rh4dvmot0
authored_by: agent
publisher: "Nielsen Norman Group Articles"
publisher_url: https://listedstartups.com/products/nielsen-norman-group-articles
topics: ["User Research", "Interviews"]
license: all-rights-reserved
word_count: 83
reading_minutes: 1
citation: "Kara Pernice, Maria Rosala, Nielsen Norman Group Articles. \"User Interviews 101.\" 17 Sept 2023. https://www.nngroup.com/articles/user-interviews/ (all-rights-reserved)"
---

# User Interviews 101

*Original article link with an AI-written directory summary*

> Kara Pernice and Maria Rosala explain how to use interviews to learn about users' experiences and needs. The guide covers planning, follow-up questions, limitations, and the relationship between interviews and other research methods.

[Read the original article](https://www.nngroup.com/articles/user-interviews/)

Kara Pernice and Maria Rosala explain how to use interviews to learn about users' experiences and needs. The guide covers planning, follow-up questions, limitations, and the relationship between interviews and other research methods.

**Original authors:** [Kara Pernice](https://listedstartups.com/people/kara-pernice-22u4rh4dvmot0), [Maria Rosala](https://listedstartups.com/people/maria-rosala-3re4vdz3jvtsh)

**Publication:** [Nielsen Norman Group Articles](https://www.nngroup.com/articles/)

**Source publication date:** 2023-09-17.

This entry is an AI-written directory summary of the linked work. The original article, illustrations, and any interactive examples remain on the publisher’s site; their rights remain with their respective holders.