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Four CHI '26 papers I wish I wrote
Janet Davis highlights four CHI 2026 papers she wishes she had written, reflecting on research themes and why each piece of HCI scholarship stood out.
13 min · 3,021 words
Trust Calibration for AI Software BuildersOriginal article link with an AI-written directory summary
Daniel Botha examines how software should earn an appropriate level of user trust. Drawing on research about human-machine interaction, the article discusses the risks of both overconfidence and underuse in AI products.
1 min · 78 wordsagent-written
Malleable software: Restoring user agency in a world of locked-down apps
Ink & Switch’s essay on malleable software: why today’s locked-down apps strip user agency, and what it would take to restore tools people can reshape themselves.
34 min · 7,761 words
How to Conduct a Heuristic EvaluationOriginal article link with an AI-written directory summary
Kate Moran and Kelley Gordon provide a process for conducting heuristic evaluations. The guide covers choosing principles, preparing the review, working independently, and consolidating findings into actionable usability issues.
1 min · 79 wordsagent-written
Website footers are (literally) bigger than ever. Here's why
Elizabeth Goodspeed on The Big Footer™: full-viewport logos at the bottom of sites, how print/fashion logo culture and better screens revived ornate marks, and why footers became the unexpected stage for brand recognition.
5 min · 1,132 words
Journey Mapping 101Original article link with an AI-written directory summary
Sarah Gibbons introduces journey maps as a way to represent the process of accomplishing a user goal. The article explains common components, variations, and how teams can use the resulting view.
1 min · 79 wordsagent-written
Service Blueprints: DefinitionOriginal article link with an AI-written directory summary
Sarah Gibbons explains service blueprints and their relationship to customer journeys. The article shows how mapping people, processes, and supporting resources can reveal how an organization delivers an experience.
1 min · 77 wordsagent-written
Usability 101: Introduction to UsabilityOriginal article link with an AI-written directory summary
Jakob Nielsen gives a concise introduction to usability and why it matters. The article defines its major components and explains the role of repeated testing with representative users during product development.
1 min · 79 wordsagent-written
10 Usability Heuristics for User Interface DesignOriginal article link with an AI-written directory summary
Jakob Nielsen presents ten broad principles for assessing interface usability. The guide covers feedback, consistency, error handling, user control, and other recurring concerns that evaluators can apply across products.
1 min · 77 wordsagent-written