SRE

AI handles incidents, engineers lose touch with their systems

Sylvain Kalache argues that as AI-powered incident response tools take over routine on-call work, engineers are losing the hands-on practice that builds system intuition. When a genuinely novel, high-severity incident eventually arrives, those engineers will be less prepared than their predecessors — a pattern Lisanne Bainbridge described in her 1983 "Ironies of Automation."

Blog post · SRE · DevOps · AI · Incident Response